petmaster/docs/USER_MANUAL.md

PetMaster CRM — User Manual

Version 1.0 | Last updated: July 2026

Welcome to PetMaster! This manual will walk you through everything you need to run your pet care business from sign-up to invoices, scheduling, staff management, and more.

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Table of Contents

1. Getting Started
2. Managing Clients & Pets
3. Setting Up Services & Pricing
4. Scheduling & Booking
5. Managing Bookings & Staff
6. Invoicing & Payments
7. Messages & Communication
8. Reports & Dashboard
9. Mobile App Usage
10. Troubleshooting

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1. Getting Started

1.1 Signing Up

1. Open your web browser and go to your PetMaster sign-up URL (e.g., https://app.petmastercrm.com/signup).
2. Enter your email address and create a strong password (at least 8 characters, with a number and a symbol).
3. Click Sign Up.
4. Check your email for a verification link. Click the link to verify your account.
5. After verifying, you'll be taken to the Onboarding Wizard.

1.2 Completing Onboarding

1. Business Name — Enter the name of your pet care business.
2. Business Type — Select which services you offer:
   • 🐕 Grooming
   • 🏠 Pet Sitting
   • 📦 Boarding
   • 🚶 Dog Walking (You can add or remove services later in Section 3.)
3. Business Hours — Set your normal operating hours (e.g., Monday–Friday, 9 AM – 5 PM). You can also set different hours for each day of the week.
4. Staff Members — Add your team members now or skip this step and add them later (see Section 5). Enter each person's name and email.
5. Payment Settings — Connect your Stripe account so you can accept online payments (see Section 6). You can skip this and set it up later.

Click Finish Onboarding to reach your dashboard.

1.3 First Login

1. Go to your PetMaster login URL.
2. Enter your email and password.
3. (Optional) Enable two-factor authentication (2FA) by going to Settings → Security → Two-Factor Authentication and scanning the QR code with Google Authenticator or Authy.

1.4 Setting Up Your Profile

1. Click the gear icon (⚙️) in the top-right corner.
2. Select Settings.
3. Update your:
   • Display name
   • Profile photo
   • Notification preferences (email, in-app, mobile push)
4. Click Save.

1.5 Navigating the Interface

The main navigation bar runs along the left side of the screen. Here's what each section does:

Icon/Label	Purpose
📊 Dashboard	Overview of today's bookings, revenue, and alerts
👥 Clients	Manage your client and pet database
🛎️ Services	Set up services, prices, and packages
📅 Calendar	View and manage all appointments
📋 Bookings	View, filter, and manage individual bookings
💰 Invoices	Create and track invoices and payments
💬 Messages	Chat with clients and staff
📈 Reports	Analytics and business insights
⚙️ Settings	Account, billing, and system preferences

1.6 Keyboard Shortcuts

Shortcut	Action
Ctrl + K (or Cmd + K on Mac)	Quick search (clients, bookings, invoices)
Ctrl + N (or Cmd + N)	Create a new booking
?	Show all keyboard shortcuts
Esc	Close modals, pop-ups, or side panels

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2. Managing Clients & Pets

2.1 Adding a New Client

Every client is a person (or household) who books services for their pets.

1. Click 👥 Clients in the left navigation.
2. Click the "+ Add Client" button (top-right).
3. Fill in the client's information:
   • First & Last Name (required)
   • Email (required — used for receipts and messages)
   • Phone Number
   • Address (optional — useful for walking routes and boarding logistics)
4. Click Save Client.

2.2 Adding a Pet to a Client

Pets are always linked to a client. A client can have multiple pets.

1. Open the client's profile (click their name from the client list or search).
2. In the client's profile, click "+ Add Pet".
3. Fill in the pet's information:
   • Pet Name
   • Species (Dog, Cat, Bird, Rabbit, Other)
   • Breed
   • Age / Date of Birth
   • Weight (important for grooming and boarding pricing)
   • Color / Markings (helpful identification)
   • Gender
4. Special Notes — Add any relevant details:
   • Allergies
   • Medications
   • Behavioral traits (e.g., "friendly with other dogs," "pulls on leash," "nippy when brushed")
   • Vet contact information
5. Click Save Pet.

2.3 Editing a Client or Pet

1. Go to 👥 Clients and click on the client you want to edit.
2. Click Edit (pencil icon) on either the client card or a specific pet card.
3. Make your changes.
4. Click Save.

2.4 Custom Fields (Optional)

If your business needs to collect additional information (e.g., collar type, crate size, food brand), you can add custom fields:

1. Go to Settings → Custom Fields.
2. Click "+ Add Custom Field".
3. Choose the field type:
   • Text
   • Dropdown
   • Yes/No
   • Number
4. Name the field (e.g., "Food Brand") and set any options for dropdowns.
5. Click Save.
6. The custom field will now appear on client/pet profiles and booking forms.

2.5 Searching and Filtering Clients

1. Use the search bar at the top of the Clients page to search by name, email, or phone number.
2. Use filters (above the client list) to narrow results:
   • Filter by pet type
   • Filter by last booking date
   • Filter by client status (Active, Inactive, Archived)
3. Click Reset Filters to clear all filters.

2.6 Viewing Client History

From a client's profile:

• Bookings Tab — See all past, current, and future bookings.
• Invoices Tab — See all invoices and payment history.
• Messages Tab — See all past messages with this client.
• Activity Log — Track changes made to the client record (who updated what and when).

2.7 Archiving a Client

If a client hasn't booked in over 12 months and you want to declutter your active list:

1. Open the client's profile.
2. Click the three-dot menu (⋯) in the top-right of the page.
3. Select Archive Client.
4. The client moves to Archived Clients (found under the filter dropdown).
5. You can restore an archived client anytime by going to Archived Clients → Restore.

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3. Setting Up Services & Pricing

3.1 Creating a Service

Services are the things you sell: a groom, a sitting visit, a boarding night, etc.

1. Click 🛎️ Services in the left navigation.
2. Click "+ Add Service".
3. Fill in the service details:

Field	What to Enter
Service Name	e.g., "Full Dog Groom" or "Overnight Cat Boarding"
Service Category	Grooming, Sitting, Boarding, Walking, or a custom category
Duration	How long the service takes (e.g., 2 hours)
Price	Your standard price for this service
Description	A brief description (e.g., "Includes bath, haircut, nail trim, and ear cleaning")
Max Guests	Maximum number of pets accepted per booking (useful for multi-pet households)

4. Add Service Steps (optional) — Click "Add Step" to break the service into sub-tasks (e.g., Bath → Dry → Groom → Nails). These steps appear on staff checklists.
5. Click Save Service.

3.2 Service Categories

Organize your services into categories for easier booking:

1. Go to 🛎️ Services → Categories tab.
2. Click "+ Add Category".
3. Name the category (e.g., "Premium Grooming," "Standard Boarding").
4. Drag and drop services into categories to organize them.
5. Click Save.

3.3 Creating Service Packages

Packages combine multiple services at a discounted rate (e.g., "Monthly Groom Membership").

1. Go to 🛎️ Services → Packages tab.
2. Click "+ Add Package".
3. Name the package and set a package price.
4. Click "+ Add Service" to include services in the package.
5. Set the billing frequency (one-time, weekly, monthly, quarterly).
6. Click Save Package.

3.4 Setting Per-Client Pricing Overrides

Some clients may have agreed-upon custom pricing. You can override the standard price for a specific client without changing the default.

1. Go to 👥 Clients and open the client's profile.
2. Click the Services tab.
3. Find the service you want to customize and click "+ Set Custom Price".
4. Enter the override price and optionally add a reason (e.g., "Multi-pet discount").
5. Click Save.

Note: Per-client pricing only applies when that specific client books. The standard price remains unchanged for other clients.

3.5 Managing Service Availability

Control when each service is offered:

1. Go to 🛎️ Services.
2. Click on a service to open its details.
3. Under Availability, toggle on/off the days and time slots when the service is offered.
4. Set a minimum notice period (e.g., "Must book at least 24 hours in advance").
5. Click Save.

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4. Scheduling & Booking

4.1 Creating a Booking (Admin Side)

Admin bookings are made by you (the business owner or manager) for your clients.

1. Click 📅 Calendar or 📋 Bookings in the left navigation.
2. Click "+ New Booking" button.
3. Select the client (search by name).
4. Select the pet(s) this booking is for.
5. Choose the service(s) from the catalog.
6. Pick a date and time from the calendar picker.
7. If the service takes longer than the selected slot, adjust the duration.
8. Assign a staff member (if applicable — see Section 5).
9. Add notes (e.g., "Client's doorbell is broken, please ring the bell twice").
10. Click Save Booking.

4.2 Recurring Appointments

For regular bookings (e.g., every other Friday grooming):

1. Create a new booking as above.
2. Before saving, toggle Repeat on.
3. Choose the repeat pattern:
   • Daily
   • Weekly
   • Every 2 weeks
   • Monthly
4. Set an end date or number of occurrences.
5. Click Save Booking.

4.3 Quick Booking (from Client Profile)

A faster way to create a booking for a returning client:

1. Go to 👥 Clients and click on the client.
2. Click "+ Book Service" on their profile.
3. Select the service and date/time.
4. Click Confirm Booking.

4.4 Self-Booking Portal

Clients can book services on their own through a branded self-booking page.

Enabling Self-Booking

1. Go to ⚙️ Settings → Self-Booking Portal.
2. Toggle Enable Self-Booking to ON.
3. Customize the portal:
   • Portal URL — e.g., https://app.petmastercrm.com/book/yourbusiness
   • Business name and logo
   • Services to show — select which services appear
   • Available time slots — choose "Show all" or set custom slots
4. Click Save.

Sharing the Portal with Clients

1. Go to ⚙️ Settings → Self-Booking Portal.
2. Click Share Portal.
3. Choose how to share:
   • Copy link — paste into an email, text, or social media post
   • QR code — download and print for your storefront
   • Email template — send a pre-written invitation to clients
4. Clients who visit the portal can:
   • Browse available services
   • See real-time availability
   • Book appointments
   • Select their preferred staff member (if applicable)
   • Add service notes (e.g., "My dog is anxious around clippers")

Managing Self-Booked Appointments

1. Self-booked appointments appear in your 📅 Calendar and 📋 Bookings automatically.
2. Review new self-bookings under Pending status.
3. Click Confirm to approve or Decline with a reason.
4. You can also auto-confirm bookings (Settings → Self-Booking → Auto-Confirm).

4.5 Managing Your Calendar View

Day View

• Click the Day tab in the calendar.
• Shows a timeline of your day. Useful for planning.

Week View

• Click the Week tab.
• See your full week at a glance. Color-coded by service type.

Month View

• Click the Month tab.
• Overview of your entire month. Bookings appear as colored blocks.

Color Coding

Bookings are color-coded by service type for quick identification. Customize colors under Settings → Calendar Colors.

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5. Managing Bookings & Staff

5.1 The Bookings Dashboard

The Bookings page (📋 Bookings) is your central hub for all appointments.

Filters

Use the filter bar to narrow your view:

• Status: All, Confirmed, Pending, Completed, Cancelled, No-Show
• Date Range: Today, This Week, This Month, Custom
• Staff Member
• Service Type
• Client

Booking Actions

Click on any booking to:

• View Details — full booking info
• Edit — change time, service, or notes
• Reschedule — move to a new date/time (sends notification to client)
• Cancel — cancel with a reason
• Mark as Completed — finalize the booking
• Change Staff — reassign to another team member
• Generate Invoice — jump to invoicing (see Section 6)

5.2 Staff Management

Adding a Staff Member

1. Go to ⚙️ Settings → Staff.
2. Click "+ Add Staff Member".
3. Enter:
   • Full name
   • Email address
   • Role (Owner, Manager, Staff)
   • Phone number (optional)
4. Under Services, check which services this staff member is trained to perform.
5. Click Invite. An email with a login link is sent to the new staff member.

Staff Roles and Permissions

Role	Permissions
Owner	Full access — everything
Manager	Manage bookings, staff, services, invoices. View reports.
Staff	View assigned bookings, update booking status, messages.

Setting Staff Availability

1. Go to ⚙️ Settings → Staff and click on a staff member.
2. Under Availability, set the days and hours each staff member works.
3. Click Save.
4. When creating a booking, only staff with matching availability will appear as assignable options.

Assigning Staff to Bookings

When creating a booking:

• After selecting the service and time, the Assign Staff dropdown appears.
• Only staff available during that time slot are shown.
• Select the appropriate person and save.

Rescheduling or reassigning:

• Open the booking → Change Staff → Select a new staff member.
• The previous and new staff members receive in-app notifications.

5.3 Staff Checklists

Every service can have a built-in checklist that staff complete during the appointment.

1. Go to 🛎️ Services and click on a service.
2. Under Checklist Steps, click "+ Add Step".
3. Add each step (e.g., "Wash dog," "Trim nails," "Clean ears," "Final brush-out").
4. Steps can be:
   • Required (must be completed)
   • Optional
   • Conditional ("If long-haired dog, add double-coat step")
5. Staff will see this checklist on their mobile app during the booking.

5.4 Handling Conflicts and Overlaps

PetMaster prevents double-booking by checking:

• Staff availability
• Room/facility capacity (e.g., only 2 grooming stations available)
• Travel time between locations (if applicable)

When a conflict is detected, a warning appears. You can:

• Choose an alternative staff member
• Adjust the booking time
• Override the conflict (click Book Anyway)

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6. Invoicing & Payments

6.1 Generating an Invoice

You can create an invoice from a completed booking or manually.

From a Booking

1. Go to 📋 Bookings and open a completed booking.
2. Click Generate Invoice.
3. Review the invoice preview:
   • Line items (services, products, fees)
   • Subtotal
   • Tax (if applicable)
   • Discounts applied
   • Total
4. Click Send Invoice to email it to the client.

Manual Invoice

1. Go to 💰 Invoices → "+ New Invoice".
2. Select the client.
3. Add line items:
   • Service — choose from your service catalog
   • Product — if you sell products (shampoo, toys, etc.)
   • Custom — enter a custom description and amount
4. Apply any discounts (percentage or fixed amount).
5. Set due date (default: net 30).
6. Click Save & Send.

6.2 Invoice Statuses

Status	Meaning
Draft	Created but not sent
Sent	Delivered to client
Viewed	Client has opened the invoice
Paid	Payment received
Overdue	Past due date
Refunded	Full refund issued

6.3 Stripe Integration

PetMaster integrates with Stripe for online payments.

Connecting Stripe

1. Go to ⚙️ Settings → Payments.
2. Click Connect Stripe.
3. You'll be redirected to Stripe's login/checkout page.
4. Authorize PetMaster to access your Stripe account.
5. Return to PetMaster — your Stripe connection is active.

Payment Methods Accepted

Once Stripe is connected, clients can pay via:

• Credit/Debit cards (Visa, Mastercard, Amex, Discover)
• Apple Pay
• Google Pay
• Bank transfers (ACH)
• Other Stripe-supported methods

Automatic Payment Requests

1. When you send an invoice, a Pay Now button is included in the email.
2. The client clicks the link, enters their card details, and pays instantly.
3. Payment status updates automatically in PetMaster.

Payment Reminders

1. Go to ⚙️ Settings → Payments → Reminders.
2. Toggle on Automatic Payment Reminders.
3. Set:
   • First reminder: X days before due date / after due date
   • Second reminder: X days after the first
   • Final notice: X days after the second
4. Reminders are sent automatically via email.

6.4 Refunds

1. Go to 💰 Invoices and open the paid invoice.
2. Click Issue Refund.
3. Enter:
   • Refund amount (full or partial)
   • Reason (required)
4. Click Confirm Refund.
5. The refund is processed through Stripe and the client receives a confirmation email.

6.5 Invoices Summary Report

Go to 💰 Invoices → Reports to see:

• Total revenue by period
• Outstanding invoices
• Overdue amounts
• Refund totals

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7. Messages & Communication

7.1 Message Center Overview

The 💬 Messages tab is your communication hub. You can send messages to:

• Individual clients
• Individual staff members
• Client groups

7.2 Sending a Message to a Client

1. Go to 💬 Messages → "+ New Message".
2. Select the client from the search dropdown.
3. Type your message. Use the template picker (📝 icon) for quick messages:
   • Appointment confirmation
   • Reminder (24 hours before)
   • Aftercare instructions
   • "We miss you" re-engagement
4. Click Send.
5. The client receives the message via in-app notification and email (based on their notification settings).

7.3 Reply History

Messages are threaded by client. Clicking a client's name shows:

• All past messages with that client
• Messages related to specific bookings
• Automated messages (reminders, confirmations)

7.4 Staff Messaging

• Use the internal messaging system to communicate with your team.
• @mention a colleague to notify them directly.
• Messages can be attached to specific bookings for context.

7.5 Automated Messages

PetMaster sends automated messages for common events:

Trigger	Message Sent To
Booking confirmed	Client
24-hour reminder	Client
Booking cancelled	Client
Booking rescheduled	Client
Payment received	Client
Invoice sent	Client

Customizing Automated Messages

1. Go to ⚙️ Settings → Automated Messages.
2. Select a message type to edit.
3. Modify the subject line and body.
4. Click Save Template.

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8. Reports & Dashboard

8.1 The Dashboard

Upon login, you land on the Dashboard (📊), which shows:

• Today's Schedule — All bookings for today with staff and time
• Quick Stats — Bookings this month, revenue this month, active clients, no-show rate
• Upcoming Reminders — Bookings happening in the next 24 hours
• Recent Activity — Last bookings, invoices, and messages
• Revenue Trend — A small line chart showing revenue over the last 30 days

8.2 Revenue Report

1. Go to 📈 Reports → Revenue.
2. Select a date range.
3. View:
   • Total revenue (filtered period)
   • Revenue by service (breakdown)
   • Revenue by staff member (performance)
   • Revenue trend (line chart)
4. Click Export CSV or Download PDF to save the report.

8.3 Booking Report

1. Go to 📈 Reports → Bookings.
2. Filter by:
   • Date range
   • Service type
   • Staff member
   • Status (Completed, Cancelled, No-Show)
3. View:
   • Total bookings
   • Completion rate (% of bookings completed vs. cancelled/no-show)
   • Average booking value
4. Export options available.

8.4 Client Report

1. Go to 📈 Reports → Clients.
2. View:
   • Total clients (active and inactive)
   • New clients (this period)
   • Most active clients (top bookings)
   • Client retention rate
3. Click on any client to see their detailed history.

8.5 Staff Performance Report

1. Go to 📈 Reports → Staff.
2. View each staff member's:
   • Number of completed bookings
   • Average booking value handled
   • Client satisfaction scores (if your business uses feedback)
   • No-show rate for their bookings

8.6 Setting Up Scheduled Reports

Automate report delivery:

1. Go to 📈 Reports → Scheduled Reports.
2. Click "+ Schedule Report".
3. Choose:
   • Report type (Revenue, Bookings, Clients, Staff)
   • Format (PDF, CSV)
   • Frequency (Daily, Weekly, Monthly)
   • Recipients (email addresses)
   • Date range (previous day, previous week, previous month)
4. Click Save Schedule.

Reports will be emailed to you and your team on schedule.

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9. Mobile App Usage

9.1 Installing the App

For Staff Members:

1. Go to the App Store (iOS) or Google Play (Android).
2. Search for "PetMaster Staff".
3. Download and install the app.
4. Open the app and sign in with your PetMaster email and password.

9.2 Staff App Features

Today's Schedule

• See all appointments scheduled for today at a glance.
• Tap a booking to view:
  • Client name and address
  • Pet details and special notes
  • Service details and checklist
  • Parking instructions or gate codes

Navigation

• Built-in GPS navigation to the client's address (tap Directions button).
• Estimated travel time between appointments is shown on your route overview.

Booking Checklist

• During a service, open the booking and tap Start Service.
• Complete each checklist step. The client can optionally see progress.
• Tap Complete Service when finished. This can trigger automatic invoice generation.

Photo Notes

• Take photos during the service (before/after for grooming, feeding updates for sitting, etc.).
• Photos are attached to the booking record and can be shared with the client.
• To take a photo: Tap 📷 Camera from the booking details.

Messaging

• Send and receive messages from clients directly from the app.
• Quick-reply templates for common updates:
  • "Arrived at home"
  • "Feeding completed"
  • "Walk completed"
  • "Groom done!"

9.3 Admin Mobile Features

Business owners can also use the app for on-the-go management:

• Approve/Decline self-booked appointments
• View today's bookings and revenue
• Create quick bookings for walk-in clients
• Send message templates to clients
• Approve time-off requests from staff

9.4 Push Notifications

The app sends push notifications for:

• New bookings
• Booking reminders (24 hours before)
• Message from a client
• New self-booking request
• Payment received

Managing Notifications

1. Open the app → Tap the gear icon → Notifications.
2. Toggle each notification type on or off.
3. Set quiet hours (notifications pause during this time).

9.5 Offline Mode

If internet is unavailable:

• All booked appointments and checklists are available offline.
• Photos can be taken and will upload when connection is restored.
• Messages queue and send automatically when back online.

9.6 App Permissions

The app requests the following permissions:

Permission	Purpose
Camera	Take photos during services
Location	GPS navigation to clients
Notifications	Reminders and messages
Microphone	Voice notes in messages (optional)

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10. Troubleshooting

10.1 Login Issues

Problem: "Invalid email or password"

1. Make sure you're entering the correct email address.
2. Click Forgot Password and follow the email instructions to reset your password.
3. If you still can't log in, contact support at support@petmastercrm.com.

Problem: "Account not verified"

1. Check your email inbox (and spam/junk folder) for the verification email.
2. Click the verification link. It expires after 24 hours.
3. If expired, click Resend Verification Email on the login page.

10.2 Booking Issues

Problem: Can't book a time slot

• The slot may be double-booked (another staff member is already assigned). Try a different staff member.
• The service may have a minimum notice period (e.g., must book 24 hours ahead).
• The staff member or room may have limited availability for that day. Check the calendar view.

Problem: Booking didn't confirm

• The booking may be in Pending status. Go to 📋 Bookings and click Confirm.
• Self-booked appointments require admin approval. Check the Pending filter.

10.3 Payment Issues

Problem: Invoice says "Payment Failed"

1. The client's card may have expired or insufficient funds.
2. Email the client with a new payment link (from the invoice details page).
3. Check your Stripe dashboard for the decline reason.

Problem: Client didn't receive payment link

1. Verify the client's email address in 👥 Clients.
2. Click Resend Invoice on the invoice details page.
3. Ask the client to check their spam folder.

Problem: Stripe connection lost

1. Go to ⚙️ Settings → Payments.
2. Click Reconnect Stripe and follow the steps.
3. All pending and future invoices will work immediately. Past invoices remain linked.

10.4 Self-Booking Portal Issues

Problem: Portal shows no availability

1. Go to 🛎️ Services and check that each service has availability slots set for the desired day.
2. Go to ⚙️ Settings → Staff and check that at least one staff member is available during those times.
3. Make sure the service is not set to "Only for members" if you want public access.

Problem: Client gets an error when booking

1. The client may have selected a service with a minimum notice period. Move the date forward.
2. The service may have reached its max guests limit. Ask the client to reduce the number of pets.
3. Try a different service or time slot.

10.5 Mobile App Issues

Problem: App won't log in

1. Make sure you have the latest version of the app.
2. Reset your password from the web app, then try logging in again on the app.
3. Uninstall and reinstall the app.

Problem: Photos won't upload

1. Check your internet connection.
2. Go to app settings and try Reconnect.
3. Photos uploaded in offline mode will sync when you reconnect. Check the upload queue.

Problem: Notifications not arriving

1. Check your phone's notification settings for the PetMaster app.
2. Make sure Do Not Disturb is off.
3. In the app: tap gear icon → Notifications → Enable all categories.

10.6 General Tips

• Clear your browser cache if the web app shows unusual behavior.
• Use a supported browser — Chrome, Firefox, Safari, or Edge (latest version).
• Check your internet connection if pages load slowly or time out.
• Restart the app on your mobile device if features seem frozen.

10.7 Getting Help

If you can't solve an issue with this guide:

• In-App Support: Tap ? Help in the app or click Help in the web app footer.
• Email: support@petmastercrm.com
• Knowledge Base: docs.petmastercrm.com
• Phone: 1-800-PETMASTER (Mon–Fri, 8 AM – 6 PM PT)

Please include:

• Your email address
• A description of the problem
• Screenshots if possible
• Steps to reproduce the issue

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Appendix

A. Glossary

Term	Definition
Client	A person or household who books services for their pets
Booking	A scheduled appointment for a service
Service	A type of service you offer (groom, sit, board, walk)
Staff	A team member who performs services
Invoice	A bill sent to a client for services rendered
Self-Booking	A booking made directly by a client through the portal
Package	A bundled set of services at a discounted rate
Custom Field	An extra piece of information you collect about a client or pet
No-Show	A booking where the client didn't show up
Recurring Appointment	A booking that repeats on a set schedule

B. What's Next?

Now that you're set up:

• Import your existing client list (Settings → Import → CSV)
• Set up recurring client reports for your team
• Customize your self-booking portal branding
• Explore the mobile app's advanced features

C. Keyboard Shortcuts Reference

See Section 1.6 of this manual for the full list.

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Thank you for choosing PetMaster! We're here to help your pet care business thrive.